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GENERAL CONDITIONS
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General Contract Terms
This is a distance contract pursuant to Article 50 and subsequent amendments of Legis. Decree no. 206, September 6th, 2005 (Consumer code). The contract is for the sale of goods by the company Benussi Marine S.r.l. - via Adriano Olivetti, 50/A13 - 30025 Fossalta di Portogruaro (VE) - P.Iva 03903470270 and the consumer (the customer).
The contract is successfully concluded through the acceptance of a purchase proposal issued by the Customer by telephone or via the internet following the request to provide content on the website. -
Terms of Sale
The purchase of products available on-line as illustrated and described in their fact sheets and specifications is made by the customer at the price indicated on the website upon order confirmation, in addition to transport costs, as shown at the moment of purchase.
Before confirmation of the purchase, the customer will be shown the cost of each selected product, the total cost - if there are several products - and related transport charges, as well as the total VAT for prices not inclusive of VAT. -
Product Delivery
Purchases will be delivered to the delivery address indicated by the customer. Always indicate a phone or fax number or e-mail address for any communications. (Delivery time within 10 working days).
The customer is responsible for making sure the package is intact and undamaged. The customer must accept the delivery only after checking the package.
If the package has any visible faults as stated above, the customer must file a complaint with the carrier, refrain from collecting the merchandise and send an e-mail through the website to Benussi Marine S.r.l. -
Payment Methods
Payment for the products purchased and related shipping fees must be made by the customer at the time of confirmation of the order by using one of the credit cards, cash on delivery or bank transfer as indicated on-line.
WARNING: For payments made with credit card, your account will be charged at the time the order is made. For Bank Transfers Orders, the material will be delivered once we receive the payment. -
Product Warranty
1) All products marketed by Benussi Marine .r.l. are covered by a 24-month standard warranty for lack of conformity, in accordance with Legis. Decree no. 24/02. To benefit from the support service included in the warranty, the Customer must keep the invoice (or transportation document) provided with the purchased goods. Customers can download invoices related to their purchases from the reserved area on the website.
2 )Pursuant to Legis. Decree no. 24/02, the 24-month warranty applies to non-conforming products, provided that the product is used properly in accordance with its intended use and as required by the enclosed documentation. This warranty, in accordance with Legis. Decree no. 24/92, shall be restricted to the private consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a reference to VAT). In the event of non-conformity,, Benussi Marine S.r.l.; shall rectify the conformity of the product, at no cost for the Customer, by replacing it or reducing its price, until the termination of the contract. If the defect is not a non-conformity, in accordance with Legis. Decree no. 24/02, the Customer will be charged with any verification and transportation costs incurred by Benussi Marine S.r.l.
3) If for any reason Tecnonautica Group S.r.l., is not able to replace the product covered by the warranty (repaired or replaced) it may replace, with the Customer's consent, the product itself (if still in the catalogue), or with a product with the same features and value or, finally, issue a voucher for the same amount towards the purchase of another product. The voucher is valid for 6 months from the issue date.
4) Benussi Marine S.r.l. will not pay any compensation for any delays in replacing products covered by warranty.
5) In cases where the application of the warranty involves returning the product, the merchandise must be returned by the Customer in its original package with all its parts; to limit damage to the original package, we recommend placing it in another box when possible; in any case, avoid applying labels or adhesive tape directly on the product's original package.
